Shipping Policy
This Shipping Policy explains how orders are processed, shipped, and delivered when purchasing from Sanctioned NYC. It outlines shipping timelines, fees, customer responsibilities, and other important information related to order delivery. By placing an order on our website, customers agree to the terms stated in this Shipping Policy.
Our aim is to provide a clear and transparent shipping process so customers understand what to expect after placing an order.
Order Processing Time
All orders placed on Sanctioned NYC are subject to processing before shipment.
- Processing Time: 1–2 business days
- Processing Days: Monday to Friday
- Cut-Off Time: 5:00 PM (GMT-05:00)
Orders placed after the cut-off time or on weekends and public holidays will be processed on the next business day. During the processing period, orders are reviewed, prepared, and packaged for shipment.
Processing time does not include shipping or transit time.
Shipping Method & Fees
Sanctioned NYC offers shipping with a flat-rate fee:
- Shipping Fee: USD 25 (Flat Rate)
This shipping fee applies to each order and will be clearly displayed at checkout before payment is completed. We do not apply hidden shipping charges beyond what is shown during checkout.
Transit Time
Once an order has been processed and dispatched, it will enter the shipping phase.
- Estimated Transit Time: 4–5 business days
Transit time refers to the period during which the package is in the carrier’s possession and en route to the delivery address.
Please note that transit times are estimates and may vary due to external factors such as carrier delays, weather conditions, customs processing, or other logistical circumstances beyond our control.
Total Delivery Time
The total estimated delivery time is calculated by combining processing time and transit time.
- Total Estimated Delivery Time: 5–7 business days
This estimate begins from the date the order is placed and does not account for delays caused by factors outside of our control.
Shipping Confirmation & Tracking
Once an order has been shipped, customers may receive a shipping confirmation email containing relevant shipment details. Where available, tracking information will be provided to allow customers to monitor the delivery progress.
Tracking availability may vary depending on the shipping carrier and destination.
Delivery Address Responsibility
Customers are responsible for providing accurate and complete shipping information at checkout. This includes recipient name, street address, apartment or unit number (if applicable), city, state, postal code, and country.
Sanctioned NYC is not responsible for:
- Delays caused by incorrect or incomplete shipping addresses
- Failed deliveries due to inaccurate address information
- Packages delivered to an incorrect address provided by the customer
If an order is returned due to an incorrect or undeliverable address, additional shipping charges may apply.
Undeliverable or Returned Shipments
If a shipment is returned to us due to incorrect address details, refusal by the recipient, or failure to collect the package, the customer will be responsible for any applicable reshipping or return shipping costs.
Sanctioned NYC is not responsible for delays or losses resulting from customer-provided address errors.
Shipping Delays
While we aim to meet stated shipping timelines, delays may occur due to factors beyond our control, including but not limited to:
- Carrier operational delays
- Weather conditions
- Customs inspections
- High shipping volume periods
Sanctioned NYC does not guarantee delivery dates and is not liable for delays caused by third-party carriers.
International & Regional Shipping
Shipping availability and delivery timelines may vary depending on destination. Any region-specific restrictions or requirements will be communicated where applicable during checkout.
Customers are responsible for understanding local delivery conditions and regulations.
Damaged or Missing Packages
If a package arrives damaged or appears to be missing items, customers should contact our support team promptly with relevant order details. Claims related to shipping issues must be submitted within a reasonable time after delivery confirmation.
Policy Updates
This Shipping Policy may be updated periodically to reflect changes in shipping methods, fees, or operational procedures. Any updates will be posted on this page, and continued use of the website constitutes acceptance of the revised policy.
Contact Information
For shipping-related questions or concerns, customers may contact us using the information below:
Business Name: Sanctioned NYC
Support Email: help@sanctionednyc.com
Business Address: 17 Hemlock St, Floral Park, New York 11001, United States